Average Score (299 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

299 Ratings

4.8 Average

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  • Cornelia P.09-07-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Very professional and friendly staff

  • Wanda Y.09-07-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Professional, courteous and timely customer support provided.

  • Dashaun B.09-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    The service manager Seth was very professional, responsive, and courteous. He ensured that I was informed every step of the way.

  • Anthony J.09-02-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Jalen P.08-30-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Eric was kind and knowledgeable. The finance person seemed a little disconnected in the beginning but ended well.

  • Casandra B.08-30-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Eric was an outstanding salesperson. Professional, Patient and knowledgeable.

  • Wes S.08-30-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Tyron H.08-29-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    I chose the rating because of the efforts of Kristopher Papillion his professionalism and customer service was excellent. 3He was informative about the process and the details of my vehicle.

  • Myron D.08-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Great customer service, and very responsive to our needs

  • Charity A.08-28-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Sales rep was great, provided information without being too pushy.