Average Score (271 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

271 Ratings

4.8 Average

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  • Dan M.05-08-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Helpful staff. Friendly and knowledgeable

  • Nathaniel H.05-08-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Salesman was very helpful. All and all the experience was ok much quicker than the first purchase

    05-08-2025

    Hi Nathaniel, Thank you so much for your recent purchase of the 2025 Volkswagen Atlas, and for taking the time to share your feedback. I'm glad to hear that Eric was helpful and that this experience was smoother than your previous one—your satisfaction means a lot to us. I did notice your comment about post-purchase follow-up, and I want to personally make sure you feel fully supported. If there’s anything you need—from feature questions to service scheduling—please don’t hesitate to reach out. Regarding incentives, I understand your point, especially as a returning customer. While many of the programs are set by VW, we're always happy to explore any loyalty or promotional offers available at the time of your visit, and we truly value your continued business. Thanks again for choosing Ourisman Volkswagen of Waldorf, and welcome again to the VW family! We’re here whenever you need us. Best regards, Anthony Johnson Sales Manager Ourisman Volkswagen of Waldorf

  • Tajala B.05-07-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Customer Service is very high level it appears to be very consistent atleast for me for almost one year. Now I have two VW’s it looks like you all are my new home.

  • Joy A.05-05-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    This was one of the easiest car buying experiences I have ever had.

  • Adrienne H.05-04-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Richard J.05-03-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

  • Paul S.04-30-2025

    TYPE:ServiceMODEL:JettaYEAR:2022

  • Alexander D.04-29-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    To long to wait for just an oil change!

  • Curtis A.04-29-2025

    TYPE:SalesMODEL:Jetta GLIYEAR:2025

    Everyone was really pleasant and helpful. The guys were great.

  • Malik S.04-29-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2024