Average Score (271 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

271 Ratings

4.8 Average

Models
Types of Survey
Filter by
  • Lisa A.04-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Sean was wonderful on how he helped me understand everything about my car and payments.

  • Gwendolyn M.04-28-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • William B.04-27-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Great service.

  • Angela B.04-24-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    I chose a 5 star because of Chaun Cook . He kept us aware of everything that was going on. And he was patient at times when we got frustrated with things outside our control.The office employees were all great also when we had questions or concerns. Overall, ourisman vw in waldorf is great. I will say that things are expensive somewhat. If we didnt have a warranty , this would have been costly .

  • Ethel B.04-24-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

  • Evelyn A.04-24-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Karen L.04-23-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • Harriett W.04-22-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

  • Robin C.04-17-2025

    TYPE:ServiceMODEL:PassatYEAR:2021

  • Derek A.04-17-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    I am pleased with the service From the online inquiry to the in office process