TYPE:ServiceMODEL:AtlasYEAR:2025
Average Score (271 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:JettaYEAR:2024
Staff, very informative of needs and progress of service.
TYPE:SalesMODEL:JettaYEAR:2025
Eric Hood was great! Very helpful and honest which I appreciated. Pleasure to work with.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
The customer service is great never that a problem
TYPE:SalesMODEL:JettaYEAR:2025
The team there is always great Love going there this was my second car.
TYPE:ServiceMODEL:Golf GTIYEAR:2022
Outstanding customer service by a gentleman Schaun who sat in the second seat from the parts window. Great person and very helpful. Certainly a top notch VW Service Associate
TYPE:SalesMODEL:Atlas Cross SportYEAR:2025
Had the pleasure of working with Brian and Anthony on the purchase of my Atlas Cross Sport. I told them the exact color I wanted—even though it wasn’t on the lot, they went the extra mile (literally) and drove out to Hagerstown to get it for me. Super easy to work with and all-around solid customer service. Highly recommend checking them out if you’re in the market!
TYPE:SalesMODEL:AtlasYEAR:2025
My experience at Ourisman Volkswagen Waldorf was amazing. My sales rep Eric Hood took great care of me. I came in unsure if a Volkswagen vehicle would fit my families needs but he was able to show me the perfect car and addressed any concerns I had as well as worked with me to secure a deal that fit within my budget.
TYPE:ServiceMODEL:TaosYEAR:2023
Great service and was able to point us in the right direction for a few things with the vehicle to save us money.
TYPE:SalesMODEL:TaosYEAR:2024