Average Score (299 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

299 Ratings

4.8 Average

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  • Elisabeth E.02-12-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    I was told by a local mechanic that my 2018 VW Atlas with less than 80,000 miles needed a new engine. I reached out to Ourisman for a second opinion. After assessing my vehicle, they let me know the problem was likely something else and explained what the issue was. After agreeing on the service, it was completed promptly and at the quoted price.

  • Nicole H.02-11-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    Tyrone was great 100 Stars

  • Judith L.02-11-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Wesley Y.02-10-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2024

    easiest car buying process ever.

  • John B.02-10-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Leigh A.02-08-2025

    TYPE:SalesMODEL:ID.4YEAR:2024

    It was an all-around great experience in getting a deal done quickly and well within the overall price range that I was hoping for when I first got to the dealership.

  • Hailey W.02-07-2025

    TYPE:SalesMODEL:TaosYEAR:2024

  • Shane J.02-06-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    I would rate my Personal experience as a 5 star encounter

  • Jacquelyn F.02-06-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

  • Bridgette D.02-05-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021