Average Score (271 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

271 Ratings

4.8 Average

Models
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  • Timothy H.02-15-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Sofiane O.02-14-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • Victor S.02-13-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    I wasn’t told how much my battery change would cost before the work was done. The price of labor was extreme. I wasn’t given the opportunity to shop around.

  • Willie B.02-12-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    Service Advisory Chaun Cook was very professional, helpful and kept me informed throughout my wait time. All my expectations were met.

  • Elisabeth E.02-12-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    I was told by a local mechanic that my 2018 VW Atlas with less than 80,000 miles needed a new engine. I reached out to Ourisman for a second opinion. After assessing my vehicle, they let me know the problem was likely something else and explained what the issue was. After agreeing on the service, it was completed promptly and at the quoted price.

  • Nicole H.02-11-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    Tyrone was great 100 Stars

  • Judith L.02-11-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Wesley Y.02-10-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2024

    easiest car buying process ever.

  • John B.02-10-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Leigh A.02-08-2025

    TYPE:SalesMODEL:ID.4YEAR:2024

    It was an all-around great experience in getting a deal done quickly and well within the overall price range that I was hoping for when I first got to the dealership.