Average Score (299 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

299 Ratings

4.8 Average

Models
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  • Monique C.01-12-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Manuel C.01-11-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Michael B.01-10-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    Customer service is always the best! Well mannered and polite professionals who addressed my every need! Keep up the good work!

  • Deon J.01-10-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    It was an easy process, not a lot of run around and the product was ready to go

  • Pamela C.01-07-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    The service person (Chuan) was very polite and handle my situation with my truck very professionally and with care. That is what I like that about him. He make sure to keep me updated about the work that was being perform on my truck

  • Patrick S.01-07-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

  • Deborah S.01-06-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    right price

  • Veronic Q.01-05-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

  • Robert K.01-03-2025

    TYPE:ServiceMODEL:JettaYEAR:2022

  • Carmen B.01-01-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Because I have always had a great experience with the service department.