Average Score (271 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

271 Ratings

4.8 Average

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  • Tiffany C.01-29-2025

    TYPE:ServiceMODEL:PassatYEAR:2019

    I really am grateful that Vincent went above and beyond to get my vehicle repair under warranty as the warranty had just expired, you have a customer for life.

  • John A.01-27-2025

    TYPE:SalesMODEL:ID.4YEAR:2023

    Easy process, good follow-through by salesman

  • Meredith P.01-27-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2018

    Excellent customer service, timeliness, & understanding!

  • Elizabeth S.01-26-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    This was a very pleasant buying experience! There was no pressure and the salesman was attentive and knowledgeable! The process was very smooth and efficient!

  • Robert L.01-25-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2019

    Love the staff

  • Jacob G.01-25-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Hunter B.01-23-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Sophia P.01-22-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    Great service

  • Amber H.01-22-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    Vincent was very helpful even though pricing is a little higher than I’m used to. He even went out his way to make we were warm in that cold building.

  • Jermanie A.01-21-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018