2282 Crain Highway
Waldorf, MD 20601
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022
I worked with James, who could not have been more professional, pleasant, or communicative. The whole Ourisman team was dedicated to tending to my service issues and kept me in the loop the entire time. It was a very positive experience.
TYPE:SalesMODEL:TiguanYEAR:2024
Brian the sales person was great. He was polite, not pushy. Understood the features of the vehicle. Down to earth. Anthony the sales manager was just the same. Along with David in finance.
TYPE:ServiceMODEL:TiguanYEAR:2018
I was well informed about brake wear check via video. Oil change status was well informed from beginning to end via text. The service was quick and it was a pleasurable experience. Please keep up the awesome work!
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021
TYPE:SalesMODEL:Atlas Cross SportYEAR:2024
Customer service was outstanding
TYPE:ServiceMODEL:AtlasYEAR:2024
Although we appreciate the service being completed, the car now vibrates more than ever. We are not sure if this was on the service end, or if it’s these models of 2024 Atlas. When we had our 2021 Atlas, we had no issues whatsoever. We decided to upgrade to the 2024 with all the tech upgrades given and the car has never run good since we took it off the lot.
TYPE:SalesMODEL:JettaYEAR:2025
Brian was exceptional! This is my second car purchase from him!
TYPE:ServiceMODEL:TiguanYEAR:2024
James at the service desk made sure my appointment was efficient and timely
TYPE:ServiceMODEL:AtlasYEAR:2023
TYPE:ServiceMODEL:AtlasYEAR:2021
Excellent service from setting the appointment to services rendered.
