Average Score (299 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

299 Ratings

4.8 Average

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  • Darlene A.12-18-2024

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • Kendria H.12-18-2024

    TYPE:ServiceMODEL:TaosYEAR:2022

    Kylie Mallory helped me during my visit, i’m a new and recent owner of a vehicle so there were many things i wasn’t familiar with, she was extremely helpful and the process went incredibly smooth! i will be requesting her for all future visits :)

  • Adrienne H.12-16-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

  • Brian S.12-15-2024

    TYPE:ServiceMODEL:AtlasYEAR:2018

    James did a great job communicating the work and taking care of our vehicle.

  • Sheronda B.12-15-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

  • Deborah J.12-14-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Andre C.12-13-2024

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Good afternoon. I am a long time customer of this dealership. My family and I amongst other customers I have encountered are extremely happy with the current service techs working at the Waldorf Maryland facility. We are extremely saddened by the news we received recently. If at possible, I recommend this location try keep the current staff on board. Mr. James Martin has made feel extremely comfortable with Ourisman Volkswagen of Waldorf working on our multiple vehicles. Not sure if he leaves this location we will continue to bring our vehicles in for service.

  • Jarvis R.12-12-2024

    TYPE:ServiceMODEL:ArteonYEAR:2023

  • Francis T.12-11-2024

    TYPE:ServiceMODEL:AtlasYEAR:2023

    I give the consultant, Mr. Dylan Moreland five stars for his knowledge and professionalism. He explained in detail how the problem with the vehicle would be corrected and how long it would take.

  • Felecia B.12-11-2024

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    Salesman Tyrone Samms was very informative and guided me through the process without stress.