Average Score (299 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

299 Ratings

4.8 Average

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  • Elizabeth S.12-10-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    James in Service was fantastic! He took time to explain the process and offered his assistance if U had any other questions about the functions of the vehicle I recently purchased. His customer service skills are far superior than I have experienced at other establishments. Kudos to James for rekindling my trust for the service industry.

  • David S.12-10-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

  • Mary I.12-09-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    I rate this service as a 5 because the work was done efficiently and in a timely manner. Also, my service consultant, James Martin, kept me updated and informed when service was complete.

  • Chris O.12-09-2024

    TYPE:ServiceMODEL:BeetleYEAR:2019

    Chaun was great. Really nice experience.

  • Donald C.12-09-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

  • Deriek H.12-08-2024

    TYPE:ServiceMODEL:AtlasYEAR:2018

  • Caroline Z.12-07-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    The dealer was very accomodating, the purchased was processed at a time that was convenient for us and that meant staying after hours of work for some of the staff at the dealership. The process was done promptly but efficiently and we appreciated how the facility and staff were family friendly. Special mentions go to Tyronne and David.

  • Kristie V.12-05-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

    James was my service representative and he was wonderful to work with! I waited on my vehicle wasn’t there terribly long and everyone else I came in contact with was nice as well! Will be back for future services!!

  • Dan R.12-05-2024

    TYPE:ServiceMODEL:AtlasYEAR:2022

    They doing things right, nothing to change, keep up the excellent work

  • Danielle F.12-05-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    Mason Greenwell and Zachary Sullivan were great helps with purchasing my new car!