TYPE:ServiceMODEL:JettaYEAR:2019
Average Score (299 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:SalesMODEL:JettaYEAR:2025
Got an unexpected purchase of a brand new car when I really needed one and the dealership made it so.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
Professionalism Speed of service Willingness to help
TYPE:SalesMODEL:Atlas Cross SportYEAR:2024
I was very impressed with the seamless purchase process at this dealership. My first contact was with Erik Rushing, I told him what I wanted and he promised to look into it and have one of his managers call me. The next day I received a call from Anthony telling me he found what I was looking for and went over pricing. Before I said yes to the deal, he had already transported the car to his facility to speed up the process. Erik Rushing was very proactive and followed up with me via email and phone calls to answer every question I had. He sent me a video of both the interior and exterior of the car and explained the all the options in the car. I was very impressed with his calm personality and deep knowledge of the vehicle. Overall, I'm very satisfied with the purchase.
TYPE:ServiceMODEL:AtlasYEAR:2018
TYPE:ServiceMODEL:AtlasYEAR:2019
Overall service was great they handled everything that needed to be fixed in a timely matter.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022
TYPE:ServiceMODEL:AtlasYEAR:2023
TYPE:SalesMODEL:AtlasYEAR:2024
The whole process was great! Erik our salesperson was very knowledgeable and understanding of what we were looking for. He was friendly and not pushy.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023
Because who served me made sure, I was in the looped and was clear on everything that was happening with my car. Teresa Thompson