Average Score (271 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

271 Ratings

4.8 Average

Models
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  • Jalen D.11-14-2024

    TYPE:ServiceMODEL:JettaYEAR:2021

  • Rick R.11-13-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    James is always professional and knowledgeable

  • Aaron L.11-10-2024

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Service rep James got me in, took care of my issues like he said. Vehicle was ready when I returned.

  • Colby W.11-09-2024

    TYPE:ServiceMODEL:AtlasYEAR:2019

    James at the Waldorf location is very knowledgeable & helpful!

  • Segale C.11-08-2024

    TYPE:ServiceMODEL:AtlasYEAR:2019

    The service rep. James is always helpful. He explains everything and doesnt hesitate to help in anyway possible.

  • Jacob H.11-07-2024

    TYPE:ServiceMODEL:AtlasYEAR:2021

    From start to finish Kylie Mallory went above and beyond to keep up posted on the service of our vehicle. She was both professional and personable.

  • Barbara B.11-06-2024

    TYPE:ServiceMODEL:AtlasYEAR:2022

    I have nothing but good things to say about the service I have received. James explained everything to me before he took my keys. I was in and out within 2 hours.

  • Joseph T.11-05-2024

    TYPE:SalesMODEL:Golf RYEAR:2024

    Very easy to work with the dealship. The team was knowledgeable and they really help my wife and I keep our 1 year old busy during the whole experience.

  • Damian N.11-03-2024

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Brandi B.10-31-2024

    TYPE:ServiceMODEL:ArteonYEAR:2023

    Customer service and communication was top tier