Average Score (299 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

299 Ratings

4.8 Average

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  • Ninoshka O.10-10-2024

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Frank S.10-07-2024

    TYPE:ServiceMODEL:AtlasYEAR:2018

    The serviced consultant, James Masters, is great. He keeps you informed, treats you as a valued customer and is totally professional.

  • Walter H.10-07-2024

    TYPE:ServiceMODEL:AtlasYEAR:2022

  • Aaron L.10-05-2024

    TYPE:ServiceMODEL:AtlasYEAR:2022

  • Gwendolyn B.10-05-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

  • Rosalyn D.10-05-2024

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Kevin S.10-05-2024

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Great customer service and timely with getting my car back to me.

  • Tyrone S.10-03-2024

    TYPE:SalesMODEL:JettaYEAR:2025

    I had a great experience

  • Crystal C.10-03-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Great customer service once you walk in through the door!

  • Tonya W.10-03-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

    I broke down and James got me back up and running.