Average Score (299 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

299 Ratings

4.8 Average

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  • Brendan H.10-03-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Really good customer service from James, very helpful.

  • Wanda B.10-02-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Ralph D.10-01-2024

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Took a little longer than expected.

  • Christy B.09-30-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

    The estimated time of services rendered was met and I was taken care of. Great work!

  • Amia P.09-30-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Thea G.09-28-2024

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

  • Jarvis R.09-27-2024

    TYPE:SalesMODEL:ArteonYEAR:2023

  • Katherine H.09-25-2024

    TYPE:ServiceMODEL:BeetleYEAR:2019

    The staff was responsive in scheduling my car as soon as was possible.

  • Chaunte D.09-24-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    Long wait for check-in. Also, it was requested to get a service that was just done 2 months ago, but not in the data base. Unfortunately, it didn't dawn on me until AFTER I signed for the work to be done. So I paid for service that was not needed.

  • Katie M.09-24-2024

    TYPE:SalesMODEL:AtlasYEAR:2024