TYPE:ServiceMODEL:TiguanYEAR:2019
Average Score (299 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:AtlasYEAR:2018
Customer service is friendly, Chaun was very helpful. However, I am now bringing my car back for an issue I paid to have taken care of less than a week ago. It's very frustrating to pay for a service and it's not done properly.
TYPE:ServiceMODEL:TaosYEAR:2022
Professionalism of service consultant, prompt, and courteous
TYPE:ServiceMODEL:AtlasYEAR:2022
excellent. five star
TYPE:ServiceMODEL:TiguanYEAR:2019
TYPE:ServiceMODEL:ArteonYEAR:2020
James was professional and took the time to go over everything done to my vehicle.
TYPE:ServiceMODEL:TiguanYEAR:2021
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021
Small hiccup with the routine maintenance but Ourisman was able to advocate for us with VWOA and got everything taken care of at no cost.
TYPE:ServiceMODEL:AtlasYEAR:2023
Excellent courtesy but totally irresponsible on the purpose. The customer left on its own with a seriously damaged tire. I was under the protection of the lord while I could have a serious problem driving with a unreliable tire. Currently I cannot drive my car while waiting for VW to call me and help me to install the new ordered tire. VW must understand that clients are there for mechanical assistance and are totally depending on VW to provide proper protection.