TYPE:ServiceMODEL:AtlasYEAR:2018
Always a good experience Seth Always does great explaining things returning calls
Average Score (271 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:SalesMODEL:Golf RYEAR:2025
Everything went very well. The salesperson, Stone, was great. The only reason I didn't give this experience 5 stars is because there were several aftermarket items, eg., monster matts, roadside assistance kit, which were part of the sticker price. I didn't want any of them, but couldn't have them taken off the car price.
08-01-2025
Thank you, Kevin, for the great feedback and for recognizing Stone's efforts throughout your purchase experience. We’re glad everything went smoothly and appreciate you choosing Ourisman VW of Waldorf for your Golf R. Let us know if there's ever anything we can assist with down the road! —Anthony Johnson, Sales Manager
TYPE:ServiceMODEL:ID.4YEAR:2023
It was great to get a loaner vehicle when the recall work took a bit longer than originally expected. Great communication throughout the process
TYPE:ServiceMODEL:TiguanYEAR:2024
My service was great form the employees to the wait time. There was no complaint
TYPE:ServiceMODEL:ID.4YEAR:2021
My service rep kept me updated and informed as to the status of the recall work.
TYPE:ServiceMODEL:Golf GTIYEAR:2024
Great Customer Service
TYPE:SalesMODEL:TiguanYEAR:2025
I received great customer service and an excellent experience purchasing my 2025 VW Tiguan.
08-01-2025
Thank you, Tanyele, for the kind words and for giving us a perfect rating! We’re thrilled to hear that your experience—from working with Brian, to the support from David and myself—was a great one. Enjoy your new 2025 Tiguan, and don’t hesitate to reach out if we can assist with anything in the future! —Anthony Johnson, Sales Manager
TYPE:SalesMODEL:AtlasYEAR:2025
TYPE:ServiceMODEL:Golf GTIYEAR:2024
I love that the service members and techs are honest about what’s needed and don’t try to surprise you with anything. I also LOVE that I received a call back after my service was completed.
TYPE:ServiceMODEL:AtlasYEAR:2021
Kylie listened to what we were in for and made sure our vehicle was taken care of in a timely manner. She is very personable and a joyful person to work with. We will continue to go to her for both of our vehicles.