Average Score (271 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

271 Ratings

4.8 Average

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  • Patrick S.06-02-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Great service inside and outside. The Best.

  • Rashida C.06-02-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

  • Christopher S.06-01-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Seth was great!

  • Taylor L.06-01-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Roman J.05-31-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Eric Hood was exceptional

  • Sandra C.05-30-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    SUPERIOR CUSTOMER SERVICE, VIDEO SHOWING WHAT'S NEED TO BE DONE, EVERYTHING WAS SO PROFESSIONAL.

  • Gary C.05-28-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

    Service was good. Reps were he!pful

  • Melton K.05-25-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    The representative was courteous and professional

  • Raphael W.05-25-2025

    TYPE:ServiceMODEL:ArteonYEAR:2021

  • John M.05-24-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Our salesperson, Anthony, was very patient, helpful, knowledgeable. No pressure was applied. And after we did decide to go with Ourisman, he moved us through the paperwork process smoothly, all on-line.